De-Risking Complex Change: How Bank of America Merrill Lynch Used PROPHET to Empower Teams

This organisation was… leading a complex transformation. How could a better understanding of their team dynamics help unlock change and enhance collaboration?

ProductIndividual + Team profiling

SituationChange

Size1,000

Accelerated team relationship building

Fostered rapid connections

Insight driven approach to collaboration

Experience

To mitigate risk across complex, high-cost, and technically demanding change initiatives, Bank of America deployed PROPHET across its Technical Programmes, using it for individual and team development, and to align technical, operational, and client teams within a £200 million change programme.

Approximately 1,000 individuals from the Corporate and Investment Banking division - alongside technical and operations teams - participated in PROPHET to strengthen collaboration and decision-making across a complex change programme. Internal project teams were responsible for delivering highly technical, transformational initiatives, working closely with client, risk, compliance, and operations colleagues distributed across the USA, UK, and India.

The Initiative

A cost-effective, scalable deployment that integrated seamlessly into the programme - delivering immediate insight and practical value to 1,000 executives from day one.

The Process

The process involved:

Individual Profiling: Each team member completed the PROPHET psychometric instrument, receiving personalised insight into their behavioural traits, strengths, and working preferences.
Team insight: Individual profiles were then brought together to reveal the team dynamics as a whole.

The Transformation

At a critical point in the programme, PROPHET's insights enabled:

Teams to accelerate relationship-building and forge connections quickly, regardless of background, location, or function.
By taking an insight-driven approach to collaboration, teams were able to harness their diversity as a strength.
Ultimately, the teams collaborated successfully to deliver the programme on time and within budget.

PROPHET has helped over 1,000 organisations and 40,000 individuals enhance team dynamics and collaboration.

Empower your team with insights to craft their own destiny with PROPHET today.

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The insight into Google's Creative Lab is absolutely fascinating. It's a wonderful report and very insightful. This gives a lot of insight into why our culture is persistently "uncomfortably exciting"! The whole thing is uncanny. Wow. The report is amazing and it has got a lot of my team perfectly profiled. It is remarkable and really useful for any kind of personal development work. Thank you.
Tea Uglow
Creative Director, Creative Lab, Google
National Grid has valued the support over the last seven years, particularly in relation to our first Joint Venture in 25 years, 'BritNed'. Their experience is combined with a commercial and pragmatic approach key in all aspects of business.
Steve Holliday
Former CEO, National Grid
We have accredited the HR team to derive the maximum from the profiles and we are using it every day in our talent lifecycle, as well as using it for senior hires. We are looking to roll it out across the Global business. It is an exceptional new tool – business focused, intuitive and provides remarkable business insights of great financial value. It is a vital solution for HR Directors to work with their CEOs on how to implement strategy. PROPHET has added value for all our teams and executives.
Michael Carter
HR Director Europe, Assurant Inc
PROPHET has had a profound impact on the business. It is a deeply insightful tool. More actionable and effective than other profiling tools. It has shaped how we form organisational relationships and interacted between the teams and key stakeholders.
Zachary Lewy
Founder and Executive Director, Arrow Global Plc., Arrow Global Plc
To predict future macro and commodity trends for Rio Tinto's strategy and investment process, I need my team of highly technical and analytical economists and markets specialists to form strong relationships across Rio Tinto’s global businesses. PROPHET's insight helps us collaborate better within the team and outside of it. Its analytical and commercial methodology makes it easy to engage my department and informs decisions I take about the department.
Vivek Tulpule
Chief Economist, Rio Tinto, Rio Tinto